Frequently asked questions

Need answers to questions? We've got you covered.

  • 1 How do i purchase services such as data, power, cable tv subscription and airtime?

  • Type the url ebuy.sundiatapost.com in a browser [ Laptop, phone, Tablet or Desktop ]
  • Click on any service you would like to purchase. On the next page that pops up, enter your phone, device tv or meter details as the case may apply and click the "next" button to proceed
  • For airtime and data, verify your phone or device number to make sure you are crediting the right recipient and click the "next" button to proceed to make payment.
  • For cable tv and electricity, you have to verify your smart card and meter details respectively and after a successful verification (of which you will be notified once complete) click "next" to proceed to make payment.
  • N.B:   On the last section, the payment form will be automatically loaded with your cart details and total amount you should pay.
  • Once payment is complete, kindly hold on a few minutes for your service to be dispensed.
  • N.B:  After payment has been complete, do not navigate away from the screen until you receive a confirmation message for the service purchased.


  • 2 What if it's taking so much time to complete my payment?

  • There is probably a network problem. Kindly hold on and DO NOT REFRESH THE PAGE.
  • No result? Do not panic, just call our support lines on 070-1319-1870


  • 3 What happens if my Card (Verve, Visa, Mastercard) doesn't work ?

  • Make sure your card is activated for online transactions. You can go to your bank and ask them to activate your card for online transactions.
  • You can contact us @ 070-1319-1870 for more enquiries.


  • 4 How do I access my tokens?

  • Make sure your card is activated for online transactions. You can go to your bank and ask them to activate your card for online transactions.
  • Via Email: You should receive an e-mail confirmation of your order in your e-mail. Kindly make sure you enter a correct e-mail address.
  • You can also click here to sign in to your account and navigate to the service purchased to collect your token.
  • You can also contact us @ 070-1319-1870 with your reference number to get your token.


  • 5 What do I do if my token is not generated after payment?

  • The odds are that we would have seen it and contacted you before hand. However kindly contact us on 070-1319-1870.
  • You can also send us a mail on [email protected] or use our contact us form to lodge your complaints and we will get back to you as soon as possible.


  • 6 How do I resolve any other issues i may have?

  • You can send a mail to [email protected]
  • You can go to our contact us page and lodge your complanints. We promise to get back to you as soon as possible.
  • You can call us on 070-1319-1870